GDS is a global computerised booking system that is used as the single point of entry to airline seats, hotels, car rentals and other travel-related services by travel agencies and travel booking sites.
GDS is the Global Distribution System. Airline tickets, vehicle rentals, hotel reservations, and vacation packages are all included. It allows customers to purchase tickets from a range of providers and airlines.
It provides managers as well as technology staff with the opportunity of reviewing information, comparing prices and schedules and shopping from multiple vendors in real-time to establish a quick and efficient route for their customers.
In collaboration with IBM and American Airlines, the first GDS, known as Sabre, was established with the explicit aim of automation of the internal airline booking system.
All flights were manually booked and handled by airline reservationists prior to its inception in the early 1960s, leading in a time-consuming, labour-intensive, and easily mismanaged procedure.
Sabre transformed the industry, spawning the development of several additional GDS, each catering to a different airline or airline group.
By the 1970s, independent travel companies had been permitted access, and the notion had grown to encompass not only airline reservations, but also car rentals, cruises, hotels, railways, and other travel services.
A GDS is a privately owned network that allows travel service providers (mainly airlines, hotels, and car rental firms) and travel agencies to conduct automated transactions.
Through its computer network system, the global distribution system can assist service providers and travel agencies in connecting with one another.
An in-situ system contains data such as the number of cars and rooms to assist service providers in providing their services to travel agencies.
Furthermore, the various international airlines are linked to specific GDS, despite the fact that the inventory has access to all major GDS (Amadeus, Galileo, and Sabre).
This is because airlines and other travel products are available all over the world 24 hours a day, seven days a week.
The Global Distribution System (GDS) has been the backbone of airline operations for decades.
GDS is the worldwide computerized booking system used to reserve airline seats, accommodation rooms, and automobile rental by travel agencies, internet booking sites, and huge organizations.
GDS’s traditional role is changing and the transformations in the travel sector are challenging. Many online travel websites and airlines are pressuring and encouraging customers to book directly through their websites.
Some airlines charge additional costs for tickets purchased through the GDS as compared to their own website pricing.
Some industry experts believe that GDS will evolve into a direct corporate booking tool rather than a booking tool for travel companies.
Southwest Airlines, for example, does not work with the GDS company Worldspan; American Airlines uses Sabre; USAir uses PARS; Air China uses TravelSky, and Delta uses Worldspan.
You cannot book with Southwest Airlines if you are a World Span agent and need to look directly at their website for pricing.
Another piece of noteworthy information is that the agreements signed between airlines and GDS are subject to renewal.
Many people in the travel industry are wondering if airlines will renew their contracts with certain GDSs. While changes will continue to have an impact on the future growth of GDS, they will undoubtedly play a role.
They will, hopefully, continue to evolve in the same manner that earlier approaches did in the 1950s.
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The author of this blog, works as a Travel Customer Service Executive at OneClick IT Consultancy, a fast-growing IT company. He has three years of Customer Service experience. He is passionate about to write customer service experience, mobile technology, and app development.