“80% of businesses are expected to have some sort of chatbot automation by 2020”. (Outgrow, 2018). Are you ready for the rumble of Chabot’s as a Consumer and as an Entrepreneur?
Chatbots have revolutionized customer experience and have taken precedence in developing cognitive marketing in recent times. Cognitive Strategies can drive multi-fold clients and prospects into your sales funnel, thanks to Artificial intelligence used in chatbots. Here are top marketing and Sales initiatives for offering personalized Customer experience for increased adoption.
Consumer loyalty and consumer delight are directly proportional, a Consumer loyalty program with personalized customer experience, easy to redeem loyalty program procedure, leads to higher retention of consumers. A few key examples are stated below.
Chatbots enhance and facilitates the lifecycle of Loyalty programs of Businesses.
Chatbots are instrumental in lead generation, AI or Rule-based chatbots are developed to identify potential customers, the chatbots can identify the interest of customers, geographies and share pertinent information to customers for a delighted first impression. A few examples are shared below:
A chatbot is the most economical way of generating quality convertible leads.
AI and rule-based chatbots are trained for handling customer services and ensure customers and satisfied and delighted after the interaction. A few key customer service attributes are handled seamlessly by chatbots.
Customer support chatbots are boons for managing operational efficiencies and giving almost 100$ efficiency.
The traditional world has defined hours for scheduling and booking appointments, New age AI and Rule-based engines give comfort to Consumers for scheduling appointments and bookings at their convenient time. The benefits of having a scheduler chatbot on your website are as follows.