Reply Smarter with AI for Email, Slack and WhatsApp

    Answering customers manually takes time and slows down engagement. Use AI and n8n to get instant, accurate answers on WhatsApp, Email and Slack, all day and night. This approach speeds up work, pleases employees and is scalable. You could say it’s having a helper who is awake 24/7.

    • Instant Auto-Replies

      Instant Auto-Replies

    • 24/7 Availability

      24/7 Availability

    • Personalized Responses

      Personalized Responses

    • Multi-Channel Support

      Multi-Channel Support

    ONECLICK ACHIEVEMENTS

    Trusted by startups and Fortune 500 companies 

    LAYTRIP
    Elicit Research & Insights Inc.
    TLR TRAVEL TERMINUS PRIVATE LIMITED
    TerraMar
    MODUS OPUS LLC
    OUTFITTER.SERVICES

    Features

    AI-Driven Auto-Reply Features

    Many channels can receive answers instantaneously because of this system. It responds to messages instantly like a human, avoiding mistakes from manual typing. AI allows companies to provide communication that is specific to each person and happens anytime. It allows teams to spend more time on important jobs instead of answering the same questions.    

           

    Instant Responses

    Multi-Channel Support

    Interaction Logging

    Smart Escalation

    AI Instant Responses

    The tool creates replies by using GPT-4 or Gemini almost instantly. Deals with frequent questions and support questions properly. Puts the name of the customer in the communication for greater involvement.          

    AI Multi-Channel Support

    Gets messages from WhatsApp, Slack or Email. Routes sends its response to the site or app where you published. Helps businesses keep their communications seamless across all channels.     

    AI Interaction Logging

    Replies to messages are logged into either Airtable or Google Sheets. Checks how accurately teams respond and what customers are doing. Analytics help to make AI keep improving over time.  

      

     

    AI Smart Escalation

    It notifies humans to handle difficult or tricky inquiries. You can receive notifications from Filmoria inside Slack. Made sure the customer support team had a seamless process.  

       

     

    Admin

    Backend Tools for Education Automation

    Managing how your AI answers messages is made simple with the admin interface. You can use it for both monitoring, integration and real-time optimisation. With this process, busy teams have good control over and can adapt to a higher workload. Managers get the news with just a little effort.         

    Reply Dashboard

    System Integration

    Custom Alerts

    AI Educational Dashboard

    Displays how many messages you’re receiving and how fast you are replying. Presents measurements such as reply accuracy and the number of escalations tracked. Helps team members make quick changes to their workflow.       

    AI System Integration

    WhatsApp, SMTP or Slack are easily integrated with our system. Google Sheets can be linked to the platform in addition to other software. Enables platforms to exchange data without trouble.            

    AI Custom Alerts

    Teams are notified by Custom Alerts when important queries or system errors appear. It can be set up to suit the needs of a company. Alerts users immediately when important communication events take place.   

    Ready to Dominate Every Channel?

    AI bots send fast and accurate responses to messages on WhatsApp, Email and Slack at all times. Make changes with your business at any scale and watch communication change in sync. Transform your communication with AI automation today.

    Our Process

    AI Reply Automation by OneClick IT Consultancy  

    OneClick relies on AI and offers live, expert help for setting up reply solutions. We make your process from consultation to deployment as smooth as possible. Our advice results in custom automation systems that make the greatest difference. Get even more interaction with the help of a personalized AI reply agent.

    What We Assure To Provide

    • Timely Delivery

    • Top-Notch Development

    • Well-Trained Professionals

    • Best Technology Practices

    Consultation

    Consultation

    Look at your current way of handling customer replies to identify areas for automation. We review and study workflows to find places where they don’t function well. We combine efforts to find out what you need.

    Requirement Gathering

    Requirement Gathering

    The first step is to choose your platform responses, the methods you will use to communicate and the software you plan to link. Our teams identify where the data is flowing and what the system needs.

    Platform Design & Development

    Platform Design & Development

    We build unique workflows in n8n that include AI features to help customers. Replies can be made to multiple channels at once in the system. It is designed to be dependable and easy to use.

    Testing & Deployment

    Testing & Deployment

    We take time to test our workflows and approve them before they get deployed. All parts of clinical trials are confirmed to be correct. The tool works smoothly and seamlessly with your company processes.

    Ongoing Support

    Ongoing Support

    You can count on us to help your site stay up-to-date and expand when necessary. We make sure our services evolve with what you require. We ensure your system is well maintained and up to date.

    Technical expertise

    Technical expertise

    Backend Architecture

    • Monolethic
    • Microservices
    • Serverless

    Frontend Architecture

    • Micro Frontend

    Database

    • MySQL
    • PostgreSQL
    • MongoDB
    • Microsoft SQL Server
    • DynamoDB

    ORM

    • Sequelize
    • TypeORM
    • Mongoose

    API

    • SOAP
    • REST
    • GraphQL

    Caching

    Project Management tools

    • Jira
    • ClickUp
    • Asana

    Deployment Automation

    • Jenkins
    • GitLab CI/CD
    • AWS CodePipeline
    • GitHub Actions

    Server Types

    • Virtual Private Cloud
    • Dedicated cloud server
    • Serverless

    Tools

    • NPM
    • Swagger
    • Postman
    • PM2
    • Socket.IO
    • Axios
    • Docker

    Version Control

    • GitHub
    • GitLab

    Security

    • Helmet
    • JWT
    • Express Rate Limit
    • AWS Secret Manager

    Unit Testing Tools

    • Jest
    • Mocha

    Application Performance Monitoring

    • Sentry
    • New Relic

    Server Monitoring

    • Grafana
    • Prometheus
    • AWS CloudWatch

    Webservers

    • Apache
    • Nginx
    • IIS

    Cloud Servers

    • AWS
    • Azure
    • GCP

    Cloud Services

    • AWS EC2
    • AWS Lambda
    • AWS S3
    • AWS RDS
    • AWS Elastic Beanstalk
    • AWS ECS
    • AWS Elastic Load Balancing
    • AWS API Gateway

    CDN

    • Cloudflare
    • Azure CDN
    • AWS CloudFront

    Thirdparty Services

    • SendGrid
    • Google Maps
    • Whatsapp Business API
    • Mapbox
    • ElasticSearch

    Payment Gateways

    • Stripe
    • Authorize.net
    • Spreedly
    • Razorpay
    • PayPal
    • Checkout.com

    Crypto Payment Gateways

    • Bitpay
    • CoinPayments
    • NOWPayments
    • CoinGate

    NPM packages

    • Moment
    • Nodemailer
    • Yup
    • Bcrypt
    • Eslint
    • Async
    • Minify
    • Linter
    • Sharp
    • Bluebird

    AI development tools

    • Github CoPilot
    • AmazonQ
    • ChatGPT
    • GeminiAI

    Travel Insurance

    • AIG Travel Guard
    • Generali Global Assistance
    • Allianz Travel Insurance
    • AXA Assistance

    AI and Communication System Integration

    OneClick’s Expertise in AI Reply Automation Solutions

    Replying, tracking and escalating issues on multiple platforms is simplified with AI. Integrations make it simple to grow and speed up tasks. Customers receive instant and targeted engagement at any time. Use a strong communication platform that uses AI.

    AI and CRM+AI and  Channel Integration

    AI + Channel Integration

    Through AI, tickets can be handled on WhatsApp, Email or Slack. Responses are handled by connecting to different APIs. Continues to share information across multiple platforms.  

       

    AI and Knowledge base+AI and Data Logging Integration

    AI + Data Logging

    The program saves all recorded data in Airtable or Google Sheets. Finds ways to improve the response to marketing. Gets more accurate in responding as time goes on.      

    AI with telephony+AI and Response Generation Integration

    AI + Response Generation

    With AI, you can get a reply from OpenAI or Gemini as soon as you create a task. Enables the system to interact with users in a way that is similar to how people respond. Makes each customer feel valued to increase their satisfaction.        

    Get Your Free Consultation Today!

    Unlock the power of AI Reply Automation with OneClick. Contact us now!

    Industries

    Industries We Serve

    Travel & Hospitality

    Travel & Hospitality

    Manufacturing  Industries

    Manufacturing Industries

    E-Commerce  Industry

    E-Commerce Industry

    Fintech Industry

    Fintech Industry

    HealthCare Industry

    HealthCare Industry

    Education & E-Learning

    Education & E-Learning

    Real Estate

    Real Estate

    Sports and Fitness

    Sports and Fitness

    Automotive Industry

    Automotive Industry

    Automotive Industry

    Automotive Industry

    FAQs

    HAVING QUESTIONS?

    No, the response is made by the AI itself. You create your rules, and it easily keeps going.

     

     

     

       

      

    Indeed, you can process WhatsApp, Email and Slack all together. It adjusts without difficulty as your business grows.  

     

       

     

      

    No, n8n’s no-code platform is user-friendly. Setup is easy without coding expertise.