It goes without saying that the main factor influencing the final price is the work done to develop a product. The development process is usually divided into several phases. Having a general idea of the phases of the project is important to understand the factors entering the budget of a chatbot. The following roadmap has proven to be appropriate for the development of efficient chatbots and these steps will allow you to get an idea how much does a chatbot cost.
How many users have stopped trading with a brand precisely because of a bad customer experience? Most people have also suffered the endless wait to be put in touch with an advisor or representative who will solve your problem. Chatbots can prove to be an effective solution to overcome this kind of annoyance and to avoid losing customers.
Adding a chatbot to your site makes it possible to offer online assistance available 7 days a week, 24 hours a day, while avoiding users having to wait too long to reach a customer service or sales representative.
A chatbot is nothing more than a computer program capable of interacting with Internet users and answering their questions. Before starting to create your bot, it is essential to clearly define your strategy and objectives before launching this project.
According to the objectives, it will be necessary to make a choice between the various chatbots existing today on the market namely:
These are 'classic' bots answering predefined queries without context around.
More advanced than the previous one, this kind of chatbot is particularly frequent on Messenger. This integrates a script defined and given by its creator. The chatbot will then be able to follow this script.
This last chatbot is the most 'intelligent'. It is based on deep learning technology. It is able to learn, to gain experience to improve its listening skills and enrich vocabulary.
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