Automate Travel Business Operations with Postgres, Google Sheets and Voice API

This comprehensive n8n workflow automates the entire travel business call management process, from initial customer inquiries to trip bookings and marketing outreach. It manages incoming calls, validates trip details, processes bookings, captures leads, and runs outbound marketing campaigns to promote trip organizer services. It streamlines the complete sales cycle while keeping data records organized for business intelligence.

• Automates call handling and booking processes.
• Captures leads and validates trip details efficiently.
• Enhances marketing with targeted outbound campaigns.
• Provides organized data for informed business decisions.

1. Incoming Call Trigger (Voice API): Activates on new customer calls via Voice API.
2. Extract Call Details: Pulls customer and trip inquiry details from the call.
3. Validate Trip Data: Checks trip details for accuracy and availability.
4. Process Booking: Finalizes trip bookings based on validated data.
5. Store in Postgres: Saves booking and lead data in a Postgres database.
6. Update Google Sheets: Syncs data to Google Sheets for real-time tracking.
7. Capture Leads: Registers new leads for future marketing.
8. Schedule Marketing Call: Sets up outbound marketing calls via Voice API.
9. Log Campaign Data: Records marketing campaign details in Postgres.

Explore the complete workflow here: Official Workflow Page 

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